Customer Service



We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or about any of our great products, please feel free to contact us via the information provided below:

You can also check your order status 24 hours a day at www.customerstatus.com.

Send checks or money orders to:
Snuggie®
P.O. Box 3179
Wallingford, CT 06494
Phone: 1-866-642-6881

Customer service is available Monday through Friday from 8:00am to 10:00pm Eastern Time.

Please allow 24-48 hours for customer service to have information on your order.

Your Credit Card will not be charged until your order ships.

Please allow 2–6 weeks for your order to be delivered.

All orders plus applicable tax. 30-Day Money Back Guarantee (minus P&H).

For returns please ship to :
Snuggie®
300 Returns Road
Wallingford, CT 06494

Returned packages must include order number to properly provide your refund.

Refunds are processed at the time of receipt at the warehouse, typically allow 10-15 business days before refund is issued back to initial payment method.